Proposição de um modelo de balanced scorecard para uma Instituição Privada de Ensino Superior

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dc.contributor.advisorSegura, Liliane Cristina
dc.contributor.advisor1Latteshttp://lattes.cnpq.br/0668174679142137por
dc.contributor.authorYasui, Angelo Toyokiti
dc.creator.Latteshttp://lattes.cnpq.br/2043009808145448por
dc.date.accessioned2019-09-25T14:55:47Z
dc.date.accessioned2020-05-28T18:18:13Z
dc.date.available2020-05-28T18:18:13Z
dc.date.issued2019-08-08
dc.description.abstractThe educational sector has undergone great transformations since 1996 with the promulgation of the law of guidelines and bases of education. Over the years, a new dynamic of competition between higher education institutions is evidenced mainly with the advent of capital inflows of large investors in the sector. The supply of vacancies increases while there is a greater difficulty in occupying them. The education sector becomes more competitive and institutions are required to improve their management model. In this context, the objective of this work is to propose a balanced scorecard model for a private institution of higher education, using as a methodological procedure interventionist research with a collaborative approach. A review of the literature on the BSC models already implanted in higher education institutions that supported the interactions with the members of the institution was carried out. The results analysis allows to highlight the proposition of the BSC model, as well as significant impacts of the intervention in the management of the institution, such as the rescue of the strategic ambitions, the creation of a management committee, the greater sharing of information and the awareness of the owner of the institution on the importance of having a tool that provides the execution of the strategy. It can be inferred that this work brings as a contribution the possibility of using the BSC even in institutions that do not have pre-established monetary performance indicators, adopting as main strand the establishment of leading indicators. The proposed BSC model becomes a reference for implementation in other higher education institutions.eng
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dc.identifier.citationYASUI, Angelo Toyokiti. Proposição de um modelo de balanced scorecard para uma Instituição Privada de Ensino Superior. 2019. 66 f. Dissertação (Mestrado Profissional em Controladoria e Finanças Empresariais) - Universidade Presbiteriana Mackenzie, São Paulo, 2019.por
dc.identifier.urihttp://dspace.mackenzie.br/handle/10899/26410
dc.keywordsPrivate Higher Education Institutioneng
dc.keywordsbalanced scorecard.eng
dc.keywordsperformance indicators.eng
dc.keywordsstrategyeng
dc.languageporpor
dc.publisherUniversidade Presbiteriana Mackenziepor
dc.rightsAcesso Abertopor
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectInstituições de Ensino Superiorpor
dc.subjectbalanced scorecardpor
dc.subjectindicadores de desempenhopor
dc.subjectestratégiapor
dc.subject.cnpqCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::CIENCIAS CONTABEISpor
dc.thumbnail.urlhttp://tede.mackenzie.br/jspui/retrieve/19682/ANGELO%20TOYOKITI%20YASUI.pdf.jpg*
dc.titleProposição de um modelo de balanced scorecard para uma Instituição Privada de Ensino Superiorpor
dc.typeDissertaçãopor
local.contributor.board1Oyadomari, José Carlos Tiomatsu
local.contributor.board2Riccio, Edson Luiz
local.publisher.countryBrasilpor
local.publisher.departmentCentro de Ciências Sociais e Aplicadas (CCSA)por
local.publisher.initialsUPMpor
local.publisher.programControladoria e Finanças Empresariaispor
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