Proposição de um modelo de balanced scorecard para uma Instituição Privada de Ensino Superior
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Tipo
Dissertação
Data de publicação
2019-08-08
Periódico
Citações (Scopus)
Autores
Yasui, Angelo Toyokiti
Orientador
Segura, Liliane Cristina
Título da Revista
ISSN da Revista
Título de Volume
Membros da banca
Oyadomari, José Carlos Tiomatsu
Riccio, Edson Luiz
Riccio, Edson Luiz
Programa
Controladoria e Finanças Empresariais
Resumo
The educational sector has undergone great transformations since 1996 with the promulgation
of the law of guidelines and bases of education. Over the years, a new dynamic of competition
between higher education institutions is evidenced mainly with the advent of capital inflows of
large investors in the sector. The supply of vacancies increases while there is a greater difficulty
in occupying them. The education sector becomes more competitive and institutions are
required to improve their management model. In this context, the objective of this work is to
propose a balanced scorecard model for a private institution of higher education, using as a
methodological procedure interventionist research with a collaborative approach. A review of
the literature on the BSC models already implanted in higher education institutions that
supported the interactions with the members of the institution was carried out. The results
analysis allows to highlight the proposition of the BSC model, as well as significant impacts of
the intervention in the management of the institution, such as the rescue of the strategic
ambitions, the creation of a management committee, the greater sharing of information and the
awareness of the owner of the institution on the importance of having a tool that provides the
execution of the strategy. It can be inferred that this work brings as a contribution the possibility
of using the BSC even in institutions that do not have pre-established monetary performance
indicators, adopting as main strand the establishment of leading indicators. The proposed BSC
model becomes a reference for implementation in other higher education institutions.
Descrição
Palavras-chave
Instituições de Ensino Superior , balanced scorecard , indicadores de desempenho , estratégia
Assuntos Scopus
Citação
YASUI, Angelo Toyokiti. Proposição de um modelo de balanced scorecard para uma Instituição Privada de Ensino Superior. 2019. 66 f. Dissertação (Mestrado Profissional em Controladoria e Finanças Empresariais) - Universidade Presbiteriana Mackenzie, São Paulo, 2019.