Performance indicators in institutions of science, technology and innovation: A case study of the National Synchrotron Light Laboratory Indicadores de desempenho em instituições de ciência, tecnologia e inovação: Estudo de caso do Laboratório Nacional de Luz Síncrotron Indicadores de desempeño en instituciones de ciencia, tecnología e innovación: Un estudio de caso del Laboratorio Nacional de Luz Sincrotrón

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2014
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Revista de Administracao Publica
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1
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Frare E.
Cardoso R.L.
Oyadomari J.C.T.
de Mendonca Neto O.R.
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© 2014 Fundacao Getulio Vargas. All rights reserved.This study deals with performance indicators in organizations of Science, Technology and Innovation (S, T & I) and, in particular, the National Synchrotron Light Laboratory (NSLL). It aimed to determine indicators to be used by NSLL to ensure the achievement of its objectives of short and long term. To do so, we performed a case study. The data were collected through semi-structured interviews with 10 stakeholders with high influence and interest in the institution, analyzed by the Analysis of Content’s technique and triangulated through document analysis and participant observation. As a result, this study suggests a model of performance management to be adopted by NSLL that can also be useful for other organizations of S, T & I.
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