The Experience of the Elderly in Using Applications Case Study of a Banking Application

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dc.contributor.authorNavikas F.H.
dc.contributor.authorMoreira M.D.
dc.contributor.authorHiga G.D.
dc.contributor.authorGranollers T.
dc.contributor.authorAbou Mourad J.P.F.
dc.contributor.authorMartins V.F.
dc.date.accessioned2024-03-12T19:17:13Z
dc.date.available2024-03-12T19:17:13Z
dc.date.issued2022
dc.description.abstract© 2022 IEEE Computer Society. All rights reserved.The inclusion of the elderly in the digital world is still quite incipient in several parts of the world. The lack of satisfaction of the elderly in the use of computational applications is related to the lack of adaptations to their limitations. The feeling of frustration, fueled by insecurity and disorientation, keeps the elderly away from technology. This study proposes a detailed methodology using heuristic evaluation based on works established in the literature on usability and accessibility, taking into account the aging of the population. To validate the set of heuristics, a case study on two banking applications was carried out.
dc.description.volume2022-June
dc.identifier.doi10.23919/CISTI54924.2022.9820389
dc.identifier.issn2166-0735
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/34485
dc.relation.ispartofIberian Conference on Information Systems and Technologies, CISTI
dc.rightsAcesso Restrito
dc.subject.otherlanguageaccessibility
dc.subject.otherlanguageElderly
dc.subject.otherlanguageHeuristic evaluation
dc.subject.otherlanguageMobile aplications
dc.titleThe Experience of the Elderly in Using Applications Case Study of a Banking Application
dc.typeArtigo de evento
local.scopus.citations0
local.scopus.eid2-s2.0-85134834524
local.scopus.subjectAccessibility
local.scopus.subjectCase-studies
local.scopus.subjectComputational applications
local.scopus.subjectDigital world
local.scopus.subjectElderly
local.scopus.subjectHeuristic evaluation
local.scopus.subjectMobile aplication
local.scopus.updated2024-12-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85134834524&origin=inward
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