Panorama da gestão da diversidade: um estudo em filiais brasileiras de empresas multinacionais

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dc.contributor.advisorHanashiro, Darcy Mitiko Mori
dc.contributor.advisor1Latteshttp://lattes.cnpq.br/8193396073610884por
dc.contributor.authorSantos, Eduardo Estellita de Oliveira
dc.creator.Latteshttp://lattes.cnpq.br/0506797080112325por
dc.date.accessioned2020-07-22T22:00:29Z
dc.date.accessioned2020-12-07T15:09:00Z
dc.date.available2020-12-07T15:09:00Z
dc.date.issued2020-05-29
dc.description.abstractSince the 1990s, the concept of Diversity Management (DM) has received increasing attention from organizations and the academic community and has undergone successive theoretical and empirical complexifications. However, the literature review that we conducted pointed to a lack of comparative studies of DM programs across organizations. This study aims to analyze the DM programs implemented in eight Brazilian branches of multinational corporations, by means of a conceptual framework that integrates diversity paradigms, policies, and programs. To this end, we conduct a two-part qualitative research with eleven Diversity and Inclusion (DI) managers. We use the ethnographic interview method (SPRADLEY, 1979) to build the script, conduct the interviews and analyze the results. In the first study, we explore the organizational context in which the branches have developed their programs. In the second, we survey the DM initiatives implemented through a questionnaire containing 106 initiatives, assessing the breadth, maturity, and homogeneity of the programs in four dimensions of diversity: gender, race, people with disabilities and LGBT+. We found in the aggregate analysis that the DM programs had a large amount of initiatives but had low levels maturity and homogeneity across the dimensions of diversity. Half of the companies did not have an inclusive DM program in any of the four dimensions of diversity, although all DI managers often mentioned the term 'inclusion'. In addition, we found evidence of mimetic isomorphic processes in the institutional field and identified five conditioning factors of DM programs: size of the branch, degree of centralization, DI manager¿s dedication, support from senior leadership and headquarter¿s national origin. Finally, we identified three traits of Brazilian culture that influence the local implementation of the programs: personalism, foreignism and formalism. Through the adoption of a simultaneously comprehensive and in-depth investigation, the research contributes to the advancement of academic literature on the subject; it formulates an evolutionary framework for DM and expands the set of structural and cultural factors conditioning the implementation of local DM programs.eng
dc.description.sponsorshipCoordenação de Aperfeiçoamento de Pessoal de Nível Superiorpor
dc.formatapplication/pdf*
dc.identifier.citationSANTOS, Eduardo Estellita de Oliveira. Panorama da gestão da diversidade: um estudo em filiais brasileiras de empresas multinacionais. 2020. 192 f. Dissertação (Mestrado em Administração de Empresas) - Universidade Presbiteriana Mackenzie, São Paulo, 2020.por
dc.identifier.urihttp://dspace.mackenzie.br/handle/10899/26588
dc.keywordsdiversity managementeng
dc.keywordsinclusioneng
dc.keywordsethnographic intervieweng
dc.keywordsraceeng
dc.keywordsgendereng
dc.keywordspeople with disabilitieseng
dc.keywordsLGBTeng
dc.keywordsbrazilian cultureeng
dc.languageporpor
dc.publisherUniversidade Presbiteriana Mackenziepor
dc.rightsAcesso Abertopor
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectgestão da diversidadepor
dc.subjectinclusãopor
dc.subjectentrevista etnográficapor
dc.subjectraçapor
dc.subjectgêneropor
dc.subjectpessoas com deficiênciapor
dc.subjectLGBTpor
dc.subjectcultura brasileirapor
dc.subject.cnpqCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESAS::ADMINISTRACAO DE RECURSOS HUMANOSpor
dc.titlePanorama da gestão da diversidade: um estudo em filiais brasileiras de empresas multinacionaispor
dc.typeDissertaçãopor
local.contributor.board1Domenico, Sílvia Marcia Russi de
local.contributor.board1Latteshttp://lattes.cnpq.br/8337097124162117por
local.contributor.board2Coelho Júnior, Pedro Jaime de
local.contributor.board2Latteshttp://lattes.cnpq.br/0682311806037694por
local.publisher.countryBrasilpor
local.publisher.departmentCentro de Ciências Sociais e Aplicadas (CCSA)por
local.publisher.initialsUPMpor
local.publisher.programAdministração de Empresaspor
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