PYP4Training - Ludifying Business Process Training

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dc.contributor.authorLopes T.N.
dc.contributor.authorMendes de Araujo R.
dc.contributor.authorMoreira de Classe T.
dc.contributor.authorGomes T.
dc.date.accessioned2024-03-12T19:12:25Z
dc.date.available2024-03-12T19:12:25Z
dc.date.issued2023
dc.description.abstract© 2023, Springer Nature Switzerland AG.Process training is an important activity in the business process management lifecycle, when the organizational actors must be taught in how to perform existing or redesigned work processes. Process training is a continuous activity performed whenever processes are significantly changed, innovations are introduced or new professionals are integrated to the organization. Due to their motivational nature, games have been seen as alternatives to support process training in organizations. However, the approaches to design games for ludifying process trainining in organizations, presented in the literature, are incipient in methods and results. This research proposes the development of a particular type of games, defined as Business-Process-Based Digital Games (BPBDG), and its potential application in process training. Using Design Science Research, we conducted the first research cycle by exploring the development and application of BPBDG for process training in an organization in the judicial sectorThis is to inform you that as the Institutional email address of the corresponding author is not available in the manuscript, we are displaying the private email address in the PDF and SpringerLink. Do you agree with the inclusion of your private e-mail address in the final publication?. The results of this design cycle demonstrated that the game has playability and learning potential from the perspective of the process expert and point out for further research steps.
dc.description.firstpage167
dc.description.lastpage178
dc.description.volume460 LNBIP
dc.identifier.doi10.1007/978-3-031-25383-6_13
dc.identifier.issn1865-1356
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/34228
dc.relation.ispartofLecture Notes in Business Information Processing
dc.rightsAcesso Restrito
dc.subject.otherlanguageBusiness process training
dc.subject.otherlanguageBusiness process-based digital games
dc.subject.otherlanguagePlay your process
dc.subject.otherlanguageSerious digital games
dc.titlePYP4Training - Ludifying Business Process Training
dc.typeArtigo de evento
local.scopus.citations2
local.scopus.eid2-s2.0-85151045702
local.scopus.subjectBusiness Process
local.scopus.subjectBusiness process training
local.scopus.subjectBusiness process-based digital game
local.scopus.subjectDigital games
local.scopus.subjectE-mail address
local.scopus.subjectPlay your process
local.scopus.subjectProcess-based
local.scopus.subjectSerious digital game
local.scopus.updated2024-12-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85151045702&origin=inward
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