The effects of information technology-enabled supply chain ambidexterity and their indirect effect on firm performance: an empirical study conducted under environmental turbulence

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dc.contributor.authorYoshikuni A.C.
dc.contributor.authorGalvao F.R.
dc.date.accessioned2024-03-12T19:09:07Z
dc.date.available2024-03-12T19:09:07Z
dc.date.issued2023
dc.description.abstract© 2023 Inderscience Enterprises Ltd.This study draws on the dynamic capabilities view and examines how information technology capabilities (ITC) enhances supply chain ambidexterity (SCA) and firm performance (FP); in which SCA is a combination of market sensitivity (exploration capabilities) and operational adjustment (exploitation capabilities) geared at addressing changing customers' needs under environmental turbulence. This survey is based on data from 235 Brazilian companies and analysis done using partial least squares path modelling (PLS-PM). The results suggest that ITC influences SCA in sequence to enhance FP. SCA in environments with higher turbulence enables firms to gain superior performance. The survey shows that this is more prevalent in the manufacturing sector compared to other industries. Additionally, the findings demonstrated that the relationship between ITC and FP was mediated by SCA. The study is one of the first to develop a supply chain ambidexterity measure that integrated market sensitivity (exploration capabilities) and operational adjustment (exploitation capabilities) enabled ITC.
dc.description.firstpage369
dc.description.issuenumber3
dc.description.lastpage396
dc.description.volume45
dc.identifier.doi10.1504/IJLSM.2023.132985
dc.identifier.issn1742-7975
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/34052
dc.relation.ispartofInternational Journal of Logistics Systems and Management
dc.rightsAcesso Restrito
dc.subject.otherlanguagecompetitor turbulence
dc.subject.otherlanguageenvironmental turbulence
dc.subject.otherlanguagefirm performance
dc.subject.otherlanguageinformation technology
dc.subject.otherlanguageinformation technology capabilities
dc.subject.otherlanguageIT
dc.subject.otherlanguageITC
dc.subject.otherlanguagemarket sensitivity
dc.subject.otherlanguagemarket turbulence
dc.subject.otherlanguageoperational adjustment
dc.subject.otherlanguageSCA
dc.subject.otherlanguagesupply chain ambidexterity
dc.subject.otherlanguagetechnological turbulence
dc.titleThe effects of information technology-enabled supply chain ambidexterity and their indirect effect on firm performance: an empirical study conducted under environmental turbulence
dc.typeArtigo
local.scopus.citations3
local.scopus.eid2-s2.0-85169929470
local.scopus.updated2025-04-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85169929470&origin=inward
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