Fatores organizacionais que influenciam a aprendizagem a partir dos erros e sua relação com os comportamentos inovadores no trabalho em uma empresa do segmento farmacêutico
Carregando...
Tipo
Dissertação
Data de publicação
2015-03-04
Periódico
Citações (Scopus)
Autores
Barbarini, Antonio César
Orientador
Bido, Diógenes de Souza
Título da Revista
ISSN da Revista
Título de Volume
Membros da banca
Domenico, Silvia Marcia Russi de
Costa, Luciano Venelli
Costa, Luciano Venelli
Programa
Administração de Empresas
Resumo
The challenges of the business environment in the 2010s are becoming increasingly complex,
with fast-paced changes and different kinds of pressure from competition, customers,
regulatory agencies, unions, the economy, etc. In this context, organizations need to be more
responsive to change and learn quickly in the face of new demands. In the 80s and 90s, the
quality of products and services was the rule to differentiate between companies on the
market, which made organizations seek models and systems to ensure compliance with the
highest standards of quality required in different markets. In addition, companies increased
their standards of operational efficiency, productivity and reliability, but also ended up
becoming more similar and only slightly differentiated among themselves. Organizations now
face the challenge of adopting more flexible systems, standards and structures in order to
facilitate adaptation to the current context, which is extremely dynamic. In this scenario,
innovation can help organizations become more competitive, as long as they can continually
learn, by taking advantage of the informal learning in the workplace, which represents more
than 80% of the total number of learning opportunities. Considering the current levels of
complexity, dynamism and uncertainty present in the work environment, errors or failures are
by-products of organizational processes and are not necessarily bad; it is important that
organizations can quickly learn from the mistakes, through people. Some factors may
influence the creation of an environment where people can learn from mistakes, experiment
and apply ideas, by adopting innovative work behaviors. This quantitative study seeks to
examine the relationship between the factors that influence learning from errors and the
innovative work behaviors in a multinational organization in the pharmaceutical segment. The
research with employees from different areas received 146 valid responses which were
analyzed using confirmatory factor analysis with the SmartPLS 2.0 M3 software. The
hypothesis that the Factors that Influence the Learning from Mistakes have positive
relationship with the Innovative Work Behaviors was confirmed. The structural coefficient
obtained between the two dimensions was 0.618 (p< 0.001), which means that the construct
Factors that Influence the Learning from Mistakes explains 38% of the variation in the indices
of the Innovative Work Behaviors construct. The companies ability to quickly learn from
mistakes and experiments, taking advantage of the human capital potential, particularly
through innovative work behaviors, can be a critical aspect of differentiation in the
marketplace and a way for companies to obtain competitive advantage. This study aims to
contribute to the expansion of knowledge on the subject, highlighting the importance of the
proper management of the factors that may influence the learning from mistakes in the work
environment. In addition, this study contributes with the validation and adaptation of the
original scales of constructs studied to the Brazilian context.
Descrição
Palavras-chave
aprendizagem a partir de erros/falhas , comportamentos inovadores no trabalho , aprendizagem organizacional , inovação , indústria farmacêutica , learning from errors/failures , innovative work behaviors , organizational learning , innovation , pharmaceutical industry
Assuntos Scopus
Citação
BARBARINI, Antonio César. Fatores organizacionais que influenciam a aprendizagem a partir dos erros e sua relação com os comportamentos inovadores no trabalho em uma empresa do segmento farmacêutico. 2015. 119 f. Dissertação (Mestrado em Administração) - Universidade Presbiteriana Mackenzie, São Paulo, 2015.