A knowledge-based view on value co-creation: a cultural-historical activity theory perspective on the development of supplier-customer interactions

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dc.contributor.authorFerreira P.S.A.
dc.date.accessioned2024-08-01T06:17:58Z
dc.date.available2024-08-01T06:17:58Z
dc.date.issued2024
dc.description.abstract© 2024 Inderscience Enterprises Ltd.The present research explores cultural-historical activity theory as an approach to expand our current understandings of a knowledge-based view of value co-creation developments. Through the lens of cultural-historical activity theory, this study provides a framework explaining the view of knowing and learning as integral to the managerial practice of value co-creation. By means of an ethnographic case study strategy and using developmental work research tenets, the results of fieldwork describe how knowledge, learning and managing intertwine and transform supplier-customer interactions for co-creating value. Ultimately, this work proposes that value co-creation is a managerial journey of supplier-customer relations to the zone of proximal development through knowledge development of communicating in multi-voiced activity systems, learning the application of novel concepts, roles and relations, and managing multiple perspectives of value.
dc.description.firstpage115
dc.description.issuenumber2
dc.description.lastpage132
dc.description.volume14
dc.identifier.doi10.1504/IJKBD.2024.139366
dc.identifier.issnNone
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/39053
dc.relation.ispartofInternational Journal of Knowledge-Based Development
dc.rightsAcesso Restrito
dc.subject.otherlanguagecultural-historical activity theory
dc.subject.otherlanguageinter-organisational process
dc.subject.otherlanguageknowledge
dc.subject.otherlanguagelearning
dc.subject.otherlanguagevalue co-creation
dc.titleA knowledge-based view on value co-creation: a cultural-historical activity theory perspective on the development of supplier-customer interactions
dc.typeArtigo
local.scopus.citations0
local.scopus.eid2-s2.0-85198011000
local.scopus.subject'current
local.scopus.subjectActivity Theory
local.scopus.subjectCultural-historical
local.scopus.subjectCultural-historical activity theory
local.scopus.subjectCustomers interactions
local.scopus.subjectInterorganizational process
local.scopus.subjectKnowledge
local.scopus.subjectKnowledge-based views
local.scopus.subjectLearning
local.scopus.subjectValue co creations
local.scopus.updated2025-04-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85198011000&origin=inward
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