Impactos da gig economy sobre a flexibilização e precarização do trabalho: um estudo sobre entregadores de produtos que operam por aplicativos
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Tipo
TCC
Data de publicação
2023-12-11
Periódico
Citações (Scopus)
Autores
Izzo, Diego Gomes Teixeira
Cezar, Luigi Gomes
Melo, Matheus Gomes Vieira de
Barbosa, Luis Filipe de Almeida
Cezar, Luigi Gomes
Melo, Matheus Gomes Vieira de
Barbosa, Luis Filipe de Almeida
Orientador
Gomes, Carlos Eduardo
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Resumo
Neste trabalho acadêmico foi tratado o assunto da gig economy, que se refere a economia compartilhada, onde empresas delegam atividades para a população que assume este contrato de trabalho esporádico, ou seja, sem vínculos empregatícios com a empresa em que o prestador realiza o trabalho. Como é o caso de aplicativos de delivery de comidas, que foi o foco principal de nossa pesquisa. O objetivo foi identificar como a gig economy afeta a qualidade de vida no trabalho, as vantagens e desvantagens dos entregadores que operam por meio de aplicativos. Para comprovar as teses discutidas no referencial, foi realizada uma pesquisa quantitativa com os entregadores. Com base nisso foi concluído que os entregadores de aplicativo enfrentam desafios complexos na gig economy, impactando diretamente a qualidade de vida no trabalho (QVT), a flexibilidade de horários e autonomia são vantagens apreciadas, mas a lacuna entre flexibilidade e compensação financeira adequada é evidente, por outro lado, desvantagens como exaustão, periculosidade e remuneração insatisfatória destacam a necessidade urgente de revisão nas práticas das empresas.
In this academic work, the subject of the gig economy was addressed, which refers to the shared economy, where companies delegate activities to the population that assumes this sporadic work contract, that is, without employment ties with the company where the provider carries out the work. As is the case with food delivery apps, which was the focus of our research. The objective was to identify how the gig economy affects the quality of life at work, the advantages and disadvantages of delivery drivers who operate through apps. To prove the theses discussed in the reference, a quantitative survey was carried out with delivery drivers. The conclusion is that app couriers face complex challenges in the gig economy, directly impacting quality of life at work (QWL), flexible working hours and autonomy are appreciated advantages, but the gap between flexibility and adequate financial compensation is evident, on the other hand, disadvantages such as exhaustion, dangerousness and unsatisfactory remuneration highlight the urgent need to review company practices.
In this academic work, the subject of the gig economy was addressed, which refers to the shared economy, where companies delegate activities to the population that assumes this sporadic work contract, that is, without employment ties with the company where the provider carries out the work. As is the case with food delivery apps, which was the focus of our research. The objective was to identify how the gig economy affects the quality of life at work, the advantages and disadvantages of delivery drivers who operate through apps. To prove the theses discussed in the reference, a quantitative survey was carried out with delivery drivers. The conclusion is that app couriers face complex challenges in the gig economy, directly impacting quality of life at work (QWL), flexible working hours and autonomy are appreciated advantages, but the gap between flexibility and adequate financial compensation is evident, on the other hand, disadvantages such as exhaustion, dangerousness and unsatisfactory remuneration highlight the urgent need to review company practices.
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Palavras-chave
economia compartilhada , gig economy , aplicativos de delivery , shared economy , gig economy , delivery applications