As capabilidades operacionais como fator mediador da relação entre a colaboração e o desempenho nas cadeias de suprimentos
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Tipo
Tese
Data de publicação
2016-11-18
Periódico
Citações (Scopus)
Autores
Domenek, Antonio Carlos
Orientador
Moori, Roberto Giro
Título da Revista
ISSN da Revista
Título de Volume
Membros da banca
Bido, Diógenes de Souza
Figueiredo, Kleber Fossati
Zilber, Moises Ari
Pires, Silvio Roberto Ignácio
Figueiredo, Kleber Fossati
Zilber, Moises Ari
Pires, Silvio Roberto Ignácio
Programa
Administração de Empresas
Resumo
In face of global challenges, companies seek supply chain collaboration as a way to improve
their operational capabilities and obtain a higher operational performance. The objective of
this study was to verify the mediation of operational capabilities in the relationship between
supply chain collaboration and operational performance of capital goods companies installed
in Brazil. This research was divided into three phases. In the first phase, a bibliometric
analysis was carried out in the main articles related to supply chain collaboration, operational
capabilities and operational performance in order to verify the different approaches of the
authors on these topics. Based on the bibliometric analysis, questionnaires were elaborated for
the next phase of the research. In the exploratory research, it was carried out ten interviews
with coordinators, managers and directors from multinational companies of this sector, with
subsequent analysis of content in order to evaluate the theoretical model and the constructs
relationship, deepening knowledge from the point of view of the participating companies.
Also in this phase, a closed questions survey was conducted in order to identify possible gaps
unidentified on the spontaneous interview. In the third and final phase, a descriptive research
was made using a data collection instrument constructed from the theoretical framework and
the results of the two previous phases, with the return of 138 questionnaires. In this phase,
descriptive statistics, factorial analysis and modeling of structural equations for data treatment
were used. The results of descriptive statistics showed the current stage of information
sharing, resource sharing and common objectives as components of collaboration in this
supply chain. The hypothesis tests showed that there is a positive relationship between supply
chain collaboration and operational performance (direct relationship between the constructs),
between supply chain collaboration and operational capabilities and between operational
capabilities and operational performance. The results also showed operational capabilities as a
mediating factor in the relationship between collaboration in the supply chain and operational
performance. Thus, the managers must understand these relationships to achieve better
results, which necessarily needs the development and enhancement of supply chain
collaboration with their main suppliers, and the understanding of the organization's
operational capabilities. Finally, it suggests the continuation of this research with the
expansion of the sample size, the survey replication in other sectors, new studies about the
correlation between the suppliers operational capabilities and operational capabilities of
purchasing companies, the verification in Brazilian companies if the operational capabilities
are cumulative, complementary or exclusive and the inclusion of other elements of
collaboration, such as decision synchronization, incentive alignment and joint knowledge
creation in the supply chain.
Descrição
Palavras-chave
cadeia de suprimentos , colaboração , capabilidades operacionais , desempenho operacional
Assuntos Scopus
Citação
DOMENEK, Antonio Carlos. As capabilidades operacionais como fator mediador da relação entre a colaboração e o desempenho nas cadeias de suprimentos. 2016. 382 f. Tese (Administração de Empresas) - Universidade Presbiteriana Mackenzie, São Paulo.