Rotinas de busca e competências para inovar: um estudo comparativo entre empresas de serviço e de indústria

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dc.contributor.advisorMeirelles, Dimária Silva ept_BR
dc.contributor.advisor1Latteshttp://lattes.cnpq.br/0475857286175034por
dc.contributor.authorSantos, Ana Maria dospt_BR
dc.creator.Latteshttp://lattes.cnpq.br/7829921590519276por
dc.date.accessioned2016-03-15T19:30:43Z
dc.date.accessioned2020-05-28T18:02:38Z
dc.date.available2011-03-28pt_BR
dc.date.available2020-05-28T18:02:38Z
dc.date.issued2011-02-11pt_BR
dc.description.abstractThe current fierce competition pushes organizations to look for differentials in their activities and with this movement the innovation theme has been more present in the organizational strategies as well as in the academic studies. As numerous as the innovations studies are their perspectives. To mention some examples, there are researches based on different companies sizes; others are focused in specific economic activities; some are more directed to innovation management. However, it is realized that there is still a need of further investigation in order to better understand the innovation phenomenon itself. When approaching specifically the service innovation, some scholars indicate that it is necessary an integrative approach on innovation, which are based on technical characteristics and suppliers and customers competences. The proposal of this work is in this sense, that is, to study how the innovation phenomenon occurs, independently of the economic activities of searched organizations. To do so, the innovation is studied under the routines point of view. In order to accomplish such objective it was performed a research on six services and four products, being that all of them are considered innovative by their respective organizations. The research was based on individual interviews with people that took part of the innovative services and products developments. The semi-structured interviews were choosen as the technique to gather the data. The results analysis was performed using the template technique. It is perceived that one of the major contributions of this thesis is methodological, in the sense that it is established a way to investigate the innovation under the light of search routines. In this sense elements of search routines were identified in individual and theoretical perspectives. Besides this, it was confirmed a hierarchy among the search routines. Other contribution of this study is the verification of the existence of a commom structure, underlying the different innovative services and products investigated. This structure is composed by elements and the customers of the innovative organizations are among such elements. It was verified that the size of such customers is an important factor for the development of the innovative services and products.eng
dc.description.sponsorshipFundo Mackenzie de Pesquisapt_BR
dc.formatapplication/pdfpor
dc.identifier.urihttp://dspace.mackenzie.br/handle/10899/23173
dc.languageporpor
dc.publisherUniversidade Presbiteriana Mackenziepor
dc.rightsAcesso Abertopor
dc.subjectrotinas de buscapor
dc.subjecthábitopor
dc.subjectinovaçãopor
dc.subjectserviçopor
dc.subjectindústriapor
dc.subjectcompetênciapor
dc.subjectcapacidades dinâmicaspor
dc.subjectteoria evolucionáriapor
dc.subjectfinanceiropor
dc.subjectbiodiversidadepor
dc.subjectsustentabilidadepor
dc.subjectcâncerpor
dc.subjectandirobapor
dc.subjectovopor
dc.subjectsobremesapor
dc.subjectsearch routineseng
dc.subjecthabitseng
dc.subjectinnovationeng
dc.subjectserviceseng
dc.subjectindustryeng
dc.subjectcompetenceseng
dc.subjectdynamic capabilitieseng
dc.subjectevolucionary theoryeng
dc.subjectfinancialeng
dc.subjectbiodiversityeng
dc.subjectsustainabilityeng
dc.subjectcancereng
dc.subjectandirobaeng
dc.subjecteggeng
dc.subjectdeserteng
dc.subject.cnpqCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::ADMINISTRACAO DE EMPRESASpor
dc.thumbnail.urlhttp://tede.mackenzie.br/jspui/retrieve/2790/Ana%20Maria%20dos%20Santos.pdf.jpg*
dc.titleRotinas de busca e competências para inovar: um estudo comparativo entre empresas de serviço e de indústriapor
dc.titleRotinas de busca e competências para inovar: um estudo comparativo entre empresas de serviço e de indústriapor
dc.typeTesepor
local.contributor.board1Marcondes, Reynaldo Cavalheiropt_BR
local.contributor.board1Latteshttp://lattes.cnpq.br/5082252604805492por
local.contributor.board2Popadiuk, Silviopt_BR
local.contributor.board2Latteshttp://lattes.cnpq.br/1784002683973468por
local.contributor.board3Vargas, Eduardo Raupp dept_BR
local.contributor.board3Latteshttp://lattes.cnpq.br/5318875276994800por
local.contributor.board4Carvalho, Ruy de Quadrospt_BR
local.contributor.board4Latteshttp://lattes.cnpq.br/0870593828183273por
local.publisher.countryBRpor
local.publisher.departmentAdministraçãopor
local.publisher.initialsUPMpor
local.publisher.programAdministração de Empresaspor
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Administração de Empresas - Teses - CCSA Higienópolis