The Role of Human Capital on Enhancing Organizational Information Technology Capabilities: An Alternative Approach
Tipo
Artigo
Data de publicação
2023
Periódico
Journal of Technology Management and Innovation
Citações (Scopus)
1
Autores
Marchiori D.M.
Rodrigues R.G.
Popadiuk S.
Mainardes E.W.
Rodrigues R.G.
Popadiuk S.
Mainardes E.W.
Orientador
Título da Revista
ISSN da Revista
Título de Volume
Membros da banca
Programa
Resumo
© 2023, Universidad Alberto Hurtado. All rights reserved.In a constantly changing world, the organizational IT capabilities are progressively perceived as vital enablers of superior organizational produc-tivity. Despite the often-accentuated importance of IT human assets, their exact role and connection with IT capabilities remain somewhat nebu-lous. Consequently, this research explores the specificities of IT human capital and its influence on IT capabilities, deriving insights from human capital literature and theories grounded in vision-oriented dynamic resources and capabilities. This investigation has considered responses from 246 Chief Information Officers employed in Brazilian public institutions and has utilized structural equation modelling (CB-SEM) for analysis. It has determined that IT human capital encompasses multidimensional attributes that include interpersonal competencies, technical expertise, and team members’ engagement with technology. Furthermore, IT human capital is portrayed as a precursor to IT capabilities, not an intrinsic element, as commonly proposed in the scholarly domain. The research proposes a pragmatic, empirically validated approach to gauge and evaluate the impact of IT human resources. It also advocates potential strategies for organizations to source and cultivate IT human capital ready to con-front the perpetual dynamism of today’s environments.