Controles gerenciais em uma rede de educação: caso do Claretiano - rede de educação

Página do item simplificado
dc.contributor.advisorOyadomari, José Carlos Tiomatsu
dc.contributor.advisor1Latteshttp://lattes.cnpq.br/5722412463663652por
dc.contributor.authorMachini, Marcio
dc.creator.Latteshttp://lattes.cnpq.br/2547714148552788por
dc.date.accessioned2017-04-03T15:41:28Z
dc.date.accessioned2020-05-28T18:17:50Z
dc.date.available2020-05-28T18:17:50Z
dc.date.issued2016-12-08
dc.description.abstractClaretiano – Rede de Educação is a non-profit confessional organization administered by a religious congregation which acts in the educational market, marked by the strong regulation of the state and the increasing competition. Its confessional nature presents particular characteristics in accordance with its Mission and Principles. For instance, this institution undergoes the expansion and consolidation of its educational network, which is changing its management structure and impacting on the processes and the employees’ relations. In this context, this study aimed at raising the critical success factors and the management controls used by Claretiano – Rede de Educação, in accordance with Malmi & Brown’s (2008) framework, by means of an exploratory and qualitative study, which comprised interviews, as well as analyses of documents and meeting minutes. By means of this content analysis and the use of NVivo® software, 35 meaning units were found, divided into six categories: critical success factors; planning controls; cybernetic controls; reward controls; administrative controls; and cultural controls. Based on this survey, it was verified that Claretiano has a set of management controls of various kinds, but with the strong presence of the cultural controls and linked to confidence. This model works effectively, causing commitment with the Mission and Principles, which provides desirable performances. Nevertheless, with the growth and consolidation of the educational network, it is necessary to formalize existing controls and aggregate others, suggested by this study: strategic planning, formal budget, network level administration, as well as administrative career plan and BSC (Balanced Scorecard).eng
dc.formatapplication/pdf*
dc.identifier.citationMACHINI, Marcio. Controles gerenciais em uma rede de educação: caso do Claretiano - rede de educação. 2016. 143 f. Dissertação (Controladoria Empresarial) - Universidade Presbiteriana Mackenzie, São Paulo.por
dc.identifier.urihttp://dspace.mackenzie.br/handle/10899/26363
dc.keywordseducational marketeng
dc.keywordsconfessional organizationseng
dc.keywordsmanagement control systemseng
dc.keywordscultural controlseng
dc.keywordsconfidenceeng
dc.languageporpor
dc.publisherUniversidade Presbiteriana Mackenziepor
dc.rightsAcesso Abertopor
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/
dc.subjectmercado educacionalpor
dc.subjectentidades confessionaispor
dc.subjectsistemas de controle gerenciaispor
dc.subjectcontroles culturaispor
dc.subjectconfiançapor
dc.subject.cnpqCNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO::CIENCIAS CONTABEISpor
dc.thumbnail.urlhttp://tede.mackenzie.br/jspui/retrieve/13838/MARCIO%20MACHINI.pdf.jpg*
dc.titleControles gerenciais em uma rede de educação: caso do Claretiano - rede de educaçãopor
dc.typeDissertaçãopor
local.contributor.board1Lima, Ronaldo Gomes Dultra de
local.contributor.board2Kallás, David
local.publisher.countryBrasilpor
local.publisher.departmentCentro de Ciências Sociais e Aplicadas (CCSA)por
local.publisher.initialsUPMpor
local.publisher.programControladoria Empresarialpor
Arquivos
Pacote Original
Agora exibindo 1 - 1 de 1
Imagem de Miniatura
Nome:
MARCIO MACHINI.pdf
Tamanho:
1.4 MB
Formato:
Adobe Portable Document Format
Descrição:
Baixar
Coleções
Controladoria Empresarial - Dissertações - CCSA Higienópolis