Measuring knowledge exploitation and exploration: An empirical application in a technological development center in Brazil
Tipo
Artigo
Data de publicação
2010
Periódico
Espacios
Citações (Scopus)
4
Autores
Popadiuk S.
Franklin M.A.
Vidal P.G.
Miguel L.A.P.
Prieto V.C.
Franklin M.A.
Vidal P.G.
Miguel L.A.P.
Prieto V.C.
Orientador
Título da Revista
ISSN da Revista
Título de Volume
Membros da banca
Programa
Resumo
This article presents a literature review on the concepts of exploration and exploitation of knowledge. From this review, it is showed that the concepts of exploration and exploitation can be analyzed through internal or external environments perspective, related to seven dimensions, namely: knowledge, innovation, strategy, costs, efficiency, competition, and partnership. From this theoretical conception, a closed and structured questionnaire was developed, that contained attributes related to the dimensions above. These attributes were assessed through a six-points Likert scale. This questionnaire was applied in a research and development institute of a major multinational firm in the telecommunication sector, in Brazil. The main purpose of this article is to assess the fit between what have been proposed in the literature on exploitation and exploration and what have been practiced in the corporate world. The results revealed two distinct groups of employees in this institute, regarding how these employees perceived their activities to be innovative. Regarding these two groups, there are significant differences regarding how these two groups evaluated the attributes related to the exploration and exploitation of knowledge.