Strategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance

dc.contributor.authorYoshikuni A.C.
dc.contributor.authorDwivedi R.
dc.contributor.authorDwivedi Y.K.
dc.date.accessioned2024-03-12T19:07:07Z
dc.date.available2024-03-12T19:07:07Z
dc.date.issued2024
dc.description.abstract© 2023, Emerald Publishing Limited.Purpose: The research aims to identify the impacts of strategic knowledge (SK) and information technology capabilities (ITC) on innovation ambidexterity (IAM) through business process performance (BPP). Design/methodology/approach: The research framework is developed based on the theoretical grounding of resource orchestration (RO) (SK and ITC) impacts on IAM. The structural equation modeling (SEM) technique was used to test the research framework on a sample of 441 responses from Brazilian firms. Findings: The results suggest that SK and ITC facilitate BPP, resulting in IAM. The findings also suggested differences in path coefficients in the SK and ITC of the business value generation process framework under environmental turbulence (ET). Finally, a strong SK of ITC is especially important in enabling BPP and IAM in large firms. Another case of most manufacturing and service firms demonstrated that both SK and ITC are essential to impacting IAM through BPP mediation. Practical implications: The findings provide insight into how professionals can think and plan carefully to align SK and ITC for achieving balanced innovation and improving BPP in the dynamic business environment. Originality/value: The study establishes a relationship between SK, ITC, BPP and IAM. The study developed novel constructs of SK and ITC and tested them, which gives new insight and links among the constructs.
dc.description.firstpage915
dc.description.issuenumber2
dc.description.lastpage948
dc.description.volume124
dc.identifier.doi10.1108/IMDS-01-2023-0056
dc.identifier.issn0263-5577
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/33948
dc.relation.ispartofIndustrial Management and Data Systems
dc.rightsAcesso Restrito
dc.subject.otherlanguageBusiness process performance
dc.subject.otherlanguageEnvironmental turbulence
dc.subject.otherlanguageInnovation ambidexterity
dc.subject.otherlanguageIT capabilities
dc.subject.otherlanguageResource orchestration
dc.subject.otherlanguageStrategic knowledge
dc.titleStrategic knowledge, IT capabilities and innovation ambidexterity: role of business process performance
dc.typeArtigo
local.scopus.citations1
local.scopus.eid2-s2.0-85180518549
local.scopus.subjectBusiness Process
local.scopus.subjectBusiness process performance
local.scopus.subjectEnvironmental turbulences
local.scopus.subjectInnovation ambidexterity
local.scopus.subjectIT Capabilities
local.scopus.subjectProcess Innovation
local.scopus.subjectProcess performance
local.scopus.subjectResearch frameworks
local.scopus.subjectResource orchestration
local.scopus.subjectStrategic knowledge
local.scopus.updated2024-06-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85180518549&origin=inward
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