IT Governance in healthcare industry organizations: A case study of COBIT implementation Governança de TI em organizações do setor de saúde: um estudo de caso de aplicação do COBIT
Tipo
Artigo de evento
Data de publicação
2016
Periódico
SBSI 2016 - 12th Brazilian Symposium on Information Systems: Information Systems in the Cloud Computing Era, Proceedings
Citações (Scopus)
0
Autores
Prado E.P.V.
Barata A.M.
Mancini M.
Sun V.
Barata A.M.
Mancini M.
Sun V.
Orientador
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Resumo
This study describes the implementation of the COBIT framework in a private organization from the healthcare industry and analyse the level of maturity of IT Governance before and after its implementation. This is an exploratory and qualitative study. It was used a single case study strategy in order to describe the implementation of the COBIT framework. Data were collected through interviews in the second half of 2015. The main contribution of the research was the identification that GTI frameworks are becoming increasingly complex and difficult to implement. Organizations can achieve great results focusing on critical processes, instead of implementing all the procedures provided by the framework. This opens an opportunity to review the implementation process of this framework, suiting them to specific needs of each organization.
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Assuntos Scopus
Cobit , Healthcare industry , Implementation process , IT governance , Private organizations , Qualitative study