Tapping the innovation potential of knowledge intensive services in emerging economies

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dc.contributor.authorStare M.
dc.contributor.authorMeirelles D.S.
dc.contributor.authorDos Santos A.M.
dc.date.accessioned2024-03-13T01:08:46Z
dc.date.available2024-03-13T01:08:46Z
dc.date.issued2012
dc.description.abstractThe knowledge and awareness of the innovation potential of services in emerging economies is lagging behind even though services in most of these economies occupy the largest share of GDP and employment. Innovation policy is focused on technological innovation failing to enhance complementary organisational and marketing innovations that are particularly important for the service sector. The paper aims to identify the distinct features of innovation in knowledge intensive services (KIS) that could inform the shaping of innovation policy in emerging economies in order to better respond to the structural changes in those economies. The analysis draws from the insight of KIS companies' case studies in Brazil and Slovenia to identify the types of innovations, the organisation of innovation activity and knowledge protection, the main drivers of innovation process and actors involved. The relevance of those elements is discussed from the perspective of designing public policy that could support the exploitation of service innovation potential in emerging economies in general. © 2012 Inderscience Enterprises Ltd.
dc.description.firstpage204
dc.description.issuenumber3-4
dc.description.lastpage223
dc.description.volume18
dc.identifier.doi10.1504/IJSTM.2012.052859
dc.identifier.issn1460-6720
dc.identifier.urihttps://dspace.mackenzie.br/handle/10899/36848
dc.relation.ispartofInternational Journal of Services, Technology and Management
dc.rightsAcesso Restrito
dc.subject.otherlanguageEmerging economies
dc.subject.otherlanguageInnovation policy
dc.subject.otherlanguageKIS
dc.subject.otherlanguageKnowledge intensive services
dc.subject.otherlanguageNon-technological innovation
dc.subject.otherlanguageOrganisational innovation
dc.subject.otherlanguageService innovation
dc.titleTapping the innovation potential of knowledge intensive services in emerging economies
dc.typeArtigo
local.scopus.citations1
local.scopus.eid2-s2.0-84875778527
local.scopus.subjectEmerging economies
local.scopus.subjectInnovation policies
local.scopus.subjectKnowledge intensive services
local.scopus.subjectNon-technological innovations
local.scopus.subjectOrganisational innovations
local.scopus.subjectService innovation
local.scopus.updated2024-05-01
local.scopus.urlhttps://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=84875778527&origin=inward
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