Aprendizagem de competências gerenciais: um estudo com gestores de diferentes formações

Abstract

The aim of this study is to identify and to analyze the learning processes that permeate the development of people's managerial competences of different professional formations. The investigation belongs to the basic or generic qualitative studies category and the data gathering was collected by using semi-structured interviews accomplished with fifteen managers. The analytical process was based on procedures of textual interpretative analysis and templates techniques. The results demonstrated that the development of the managers capacities happened in a varied manners. The formal learning was shown significant, mainly when integrated into the informal learning. Larger emphasis, however, was verified in the contribution of the informal learning based on experiences obtained in elapsing of their professional career and in the exercise of the management. The relevance of the social interaction and also the reflection were prominences in the managers learning process of the three professions.