Reconhecimento e construção da competência da pessoa com deficiência: uma análise crítica das experiências de desenvolvimento em uma indústria farmacêutica

Abstract

After a long history of exclusion, disabled people have been claiming their space by seeking full citizenship for living in society. Inclusion in market place is part of this process. Thus, the research problem in this study tried to identify which experiences are important to the competence construction and professional recognition of disabled people who are already embraced in organizational context and who are the main actors that contribute to this process. This paper is a case study, carried out on a pharmaceutical industry. Seventeen participants of the inclusion process in this organization were interviewed. Data collection strategy made use of three main investigation sources: i) participant observation; ii) semistructured interview and; iii) documentation analysis. The theoretical discussion was supported by the competence containing presented by authors such as Le Boterf, Zarifian,Sandberg and Cheetham; Chivers. The concepts related to disability and inclusion were based on Aranha, Amaral, Freitas, Gil, Omote, Saeta and other authors point of view. Analysis and interpretation of collected information was done by using the general qualitative data analysis method proposed by Flores. Results disclose that, although the construction and competence development process occurs by formal, informal and self-development experiences specificly designed for disabled people, those actions consider only part of this public who occupy lower hierarchical positions. Such initiatives not always consider the potential of these professionals, in pursuance of that, many of them have not promoted fully competence development and recognition. Inclusion inside the company also depends on actors who work outside the organization. What normally happens is that such actors are not prepared to fulfill neither disabled people specificities nor companies needs. Even so the articulation between company and external actors occurs, there s no dialog and effective partnership which allows putting forward the professional inclusion and development process of disabled people. Moreover, this study has presented the elements that make possible the reflection about how organizational programs which aims to develop the competences of disabled people are carried out.